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Live Chat

Because your money never sleeps, neither do we.

Sometimes, it's helpful to discuss your accounts with a real person. That's why we offer Live Chat. Simply connect online to a KeyPoint representative and get confidential answers day or night – whether you're at home or out of the country. It's the ideal blend of high tech and high touch – speed and convenience, plus the specific information you need.

Highlights of Live Chat include:

  1. Real-time 24/7 support.
  2. Account-specific information when you need it.
  3. Security and peace of mind.

Chatting is easy.

  1. Simply log onto www.keypointcu.com and click on the Chat Now icon in the left column of the KeyPoint Credit Union Home Page below the Online Banking login.
  2. A dialog box will open requesting your name, email address, phone number, and what you would like to chat about.
  3. Complete the information requested and click on the Submit button.
  4. The next available representative will greet you and you may begin your chat session.

Watch a video demonstration of Live Chat with KeyPoint Credit Union

Still have questions?

View Frequently Asked Questions.