The following is a list of different of security information items from KeyPoint Credit Union that we feel are important for our members and prospective members to know about and understand.
|Email Fraud: Information and Help
||Is the login information I enter within the login window secure even though the webpage I accessed it from is not a secure webpage and does not display the "lock" in the lower right portion? Yes your login is still secure. Since you have been educated for years to look for the "little lock in the corner" when you are entering information (credit card info, logins, etc.) on a web form, we understand you are initially concerned about the lack of a "lock" on the new KeyPoint Credit Union home page, given that you can log into KeyPoint Credit Union Online Banking from that page. You can rest assured that your login information is protected.
||In order to make your online banking experience as secure as possible, KeyPoint Credit Union provides you with a FREE Online Banking security service called SecureLink Multi-Factor Authentication. SecureLink will check for any usual or uncharacteristic behavior involving your account. If KeyPoint Credit Union detects anything out of the ordinary, SecureLink will check to make sure it is really you and not an online thief making the request! SecureLink service ensures that someone is always looking out for your security when banking online for your peace of mind.
|KeyPoint Credit Union Security Commitment
At KeyPoint Credit Union, we're committed to protecting your privacy and security. We will never initiate a request for sensitive information from you via email (i.e., Social Security Number, Personal ID, Password, PIN or account number). We strongly suggest that you do not share your Personal ID, Password, PIN or account number with anyone, ever.
IMPORTANT: If you're a KeyPoint Credit Union member and have replied to such an email, please immediately call the 24/7 Telephone Center at 1-888-255-3637. If you would like to report any phishing activities or compromises, please email email@example.com
|Email Fraud Update
||The KeyPoint Credit Union name and logo have been used without our consent or knowledge in "phishing" schemes to acquire sensitive information from unsuspecting Web and email users. Receiving an email is a matter of chance and does not mean that your data or our systems have been compromised.
|What Is "Phishing?"
"Phishing" refers to a person or a group of cyber-criminals who create an imitation or copy of an existing legitimate Web page to trick users into providing sensitive personal information. Responding to "phishing" emails put your accounts at risk.
Large numbers of recipients are being "spammed," without actual knowledge of their banking affiliation. They request and collect email addresses and other confidential information like financial account numbers, IDs and passwords. The cyber-criminals have copied the logos and the content styles of widely known and respected financial institutions (including KeyPoint Credit Union) in an attempt to elicit a response from a recipient who may or may not be a member of that financial institution.
|Who Are Cyber-Criminals?
||"Phishing" cyber-criminals solicit personal data from unsuspecting victims via the Internet - like personal IDs, passwords, card numbers and PINs - and sell this information to other criminals who use it for financial gain. They can also access a member's accounts through online banking and set up false bill payments that send checks to the criminal or a conspirator. In other cases, criminals transfer funds from all available member accounts, including credit cards, savings accounts and home equity loans into their checking account. A copy of the member's credit card or check card is then used with their PIN at ATMs around the world to withdraw cash from their checking account.
|How Cyber-Criminals Operate
||To increase the number of responses, cyber-criminals include upsetting or exciting statements in their emails. They want people to react immediately and respond with the desired information without thinking. To protect yourself, take the time to examine the claims made in the email. If you receive an email requesting sensitive information, check its authenticity by contacting the company that appears to be the originator of the email.
||Practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.
||Prior to filing a complaint with the Internet Crime Complaint Center (IC3), please read the terms and conditions.
Important: In an effort to protect you from future phishing scams, we recommend that you install the latest Microsoft® Security Patch*. The patch will eliminate masked URLs and display the actual URL or URLs used in the fraudulent email and Web site scams.